Let’s face it: every business revolves around making money. The finances have a direct impact on the overall delivery of service. If you pay more, it is highly likely that you will get a better service.
In Tempus Logix, we do not let this pattern dictate our service delivery. Our goal is to do business with our clients on a regular basis. So when you ask for a car shipping quote from our website, we provide a quote that is perfectly balanced for being affordable and still keeping the professional service (quick delivery, professional driver and constant communication and on-time updates). We are not money-hungry. Our philosophy is that if we do fair business and have customer satisfaction, then that is a win-win situation for both parties involved.
On a platform, shipping prices fluctuate. Sometimes they go high and sometimes they go low because of many field related factors of shipment of cars and heavy equipment. Tempus Logix never aims for the high end of the shipping price because we understand the value of money from the perspective of our customers.
Yes, we are a broker company, but our agents do not earn their money from commissions only. They have a fixed salary; therefore, by having this payment system in Tempus Logix, ripping off extra money from customers’ pockets does not drive the broker’s motivation in deal-making. They care for the clients’ economy and desire to have them save money while doing business with Tempus Logix. Customer satisfaction is our main priority.
We conduct our business with this distinguished approach. We make our modest income by providing a trusted, consistent, and constant service to our customers. We are always with them and we love to see them satisfied. And when there are times when it happens that our clients are not satisfied, we do our best to address the issues causing their dissatisfaction.
