Common Problems during Auto Transport

Shipping a vehicle across the country is a very stressful and worrisome deal as it’s hard to anticipate all problems that may occur during transit. However, you may still take some steps to understand the ins and outs and minimize the risk associated with the shipping process. It’s hard to cover all possible problems, but here are some commons you need to consider while transporting your car.

Vehicle Damage

Having your car damaged during the transportation process is one of the most common mishaps that you are likely to encounter. Everything from severe damages to minor dents and scratches may occur during auto transport. Thus, make sure to inspect your vehicle meticulously after you have it shipped. Don’t miss areas that are most commonly overlooked, such as under the bumpers and roof. If you have your car damaged after having it loaded onto the hauler truck, you need to fill out a complaint against your shipper and make applicable notes on the inspection report (known as a bill of lading). Make sure to have the driver’s signature on the document to avoid difficulties in the future when filling in your complaint form.

Incorrect Car Shipping Quote

Occasionally, auto carriers provide customers with an incorrect car shipping quote to estimate the shipping cost. It may mostly happen because of a misunderstanding related to a car drop-off location. For instance, two different cities in different states bear the same name but are a couple of hundred miles apart. To avoid such unpleasant situations and get a correct car shipping quote, please ensure to reiterate the postal codes of both pickup and drop-off locations.

Late or Delayed Auto Delivery

Late delivery is one of the last things you want to come across when shipping your vehicle. Although delays in auto delivery may happen because of the trucker’s negligence, the most common reasons continue to remain out of human control. Traffic jams, extreme weather conditions, mechanical troubles, and even late acceptance of delivery create a domino effect and lead to late delivery. That’s why many respectful auto transport services offer a delivery window of one to six business days to avoid delivery delays.

Poor Communications

Poor communication and bad customer service are what may push you to find a new company to ship your car. To make the auto shipping process quicker and easier, consider working with an auto transport broker. Although brokerage companies don’t own their trucks and have no control over them, they cooperate with a more extensive network of auto carriers that don’t deplete the capacity of shipping orders nationwide.

Off-Route Destinations

Most auto carriers use common routes for auto transport trips. If you want to have your car delivered to an off-route destination, you may incur additional fees and have late or delayed delivery. Thus, before you hire a shipping company, it’s always good to review the terms and conditions to avoid unexpected delays and hiked prices.

How Can You Avoid These Problems?

To insure yourself against these problems when dealing with auto transport, you need to carefully research the carrier/broker company and consider all pros and cons. Check online reviews, get recommendations from other customers, check records with Better Business Bureau (BBB) and use the company’s Motor Carrier number to verify it with FMCSA. Nothing is for sure in this industry; however, the above-stated steps may help you find a reputable carrier or broker to ship your car safely and quickly anywhere in the US.

Can I Ship a Classic Car That’s Not Working?

Whether you are a classic car collector or want to get hold of your dream car, you’re probably concerned about how you can move your non-running classic from point A to point B without getting it damaged. From elegant Model A to gorgeous Chevy Bel Air, Tempus Logix will help you transport your prized vehicle all across the US. We transport hundreds of luxury vehicles each person-day, especially with vintage and classic cars being some of the favored.

How to Ship a Non-Running Classic Car Safely?

There are two popular ways to transport your vehicle cross-country: either using open-air or enclosed auto trailers. However, when speaking of shipping a rare or high-end vehicle, we strongly encourage opting for enclosed auto transport as we understand the importance and value of such cars. Choosing an enclosed trailer to ship your classic car safe and sound is always a good idea to add more protection against weather or other road hazards that could damage your luxury vehicle. With that in mind, Tempus Logix offers a hassle-free auto shipping experience in your best interest.

Proper Equipment to Transport a Non-Driving Classic Car

To keep your classic ride safe and have your car shipped in peak condition, you need more research and extra preparation. When choosing an auto shipping company, you need to ensure whether it owns the necessary equipment to ship your car without damaging it. Apart from having special equipment such as an electric winch and pulley system to haul a non-running classic vehicle, a shipper also needs to have wheel nets and nylon straps as metallic ropes or chains may easily scratch the car paint. Please be informed that standard auto transport trailers don’t come with such hauling equipment; meanwhile, most companies specializing in classic car transport will almost always have one in stock.

Non-Driving Classic Cars Need Special Attention During Shipping

Classic cars are usually a valued possession for the vehicle owner, as they are apt to be delicate and challenging to repair because of hard-to-find replacement parts. Restoring a classic car using new auto parts may cause a considerable price drop and disrupt the original condition. Therefore, it’s essential to find a reliable carrier with the necessary equipment and a good track record of safely transporting classic cars. With this in mind, Tempus Logix already has the drivers selected with care to manage these responsible missions.

Ship Your Classic Car with a Reliable Company!

If you run into difficulties transporting your non-running classic car, Tempus Logix will help you ship your vehicle quickly and safely. We are here to make your car transport hassle-free and provide you peace of mind. We know that having your classic car shipped is quite stressful, and the stress doubles when you own an extremely rare or high-end vehicle. However, with Tempus Logix, you have nothing to worry about, as our rich experience in classic car transport enables us to ship your premium car to your front door at its top shape once you choose to opt for our door-to-door service.

Problems You May Encounter During Classic Car Transport

You may experience many difficulties while shipping your classic car nationwide, such as late delivery, incorrect quote, off-route destinations, or poor communications. However, the most catastrophic mishap that may occur during incompetent and inexperienced auto haulers remains the damage to your vehicle, particularly if you own a rare or ultra-expensive car. Nonetheless, if you don’t haste to ship your automobile with just any auto shipping company, you won’t have to worry about car damage or any other mentioned problem.

Insurance for Non-Running Classic Cars

Having cargo insurance for shipping companies, including carriers specializing in classic car transport, is a legal requirement. However, on the other hand, the insurance coverage may vary by company. For example, if you chose to transport a vintage vehicle worth $1 million or more, you would most certainly exceed the carrier’s included coverage limit. In this case, the insurance policy will not cover your car damage in full. As a result, transporting your antique automobile with a professional logistics organization, such as Tempus Logix, that can manage a feat like this is always worthwhile.

A Beginner’s Guide to First-Time Car Shipping

Are you on the verge of significant changes? Are you about to ship your car for the first time but don’t know what processes to go through to make a decision best fit for you? Save your precious time and take into consideration our accurate and brief tips. At first, the shipping process may seem very complicated, but once you understand the basics of automobile shipping, you’ll be amazed at how simple it is. After reading this step-by-step guide, you will find out a few factors you need to concentrate on your target. Let’s get started. 

Look for the Best Shipping Company

Selecting the best shipping company is an essential factor to consider. After all, by the time you hand in your keys to the carrier, your car is already under the company’s responsibility. One of the main factors when choosing a shipping company is the cost. So check out sites to get quotes and compare the prices. Now let’s figure out the factors that affect the price:

  • Enclosed or open-air transport. You may choose the enclosed method of transportation if your car is rare and expensive, as it fully protects the vehicle from all sides. Open-air transport is not only very safe but also far cheaper and more accessible.
  • Door-to-door shipping is the fastest way for car shipping. Thus, the driver has to pick up and deliver your vehicle as close as possible to your mentioned addresses.
  • Shipping destination. Depending on the popularity of the drop-off location, the shipping price can vary significantly. In the busiest areas, all the companies try to provide lower prices.
  • Expedited or standard shipping. You should reserve your auto shipping beforehand because each process takes time. But if you need to do it faster, you can select the expedited shipping, which will cost you a bit more.
  •  Shipping insurance. The safety of the vehicle is one of the focal elements of auto shipment. The carrier company is usually responsible for any damages that may occur to your car after pickup. It can also affect the price.

When making your final decision, remember to consider the pricing and the company’s reputation. Check out Trustpilot, BBB, and Google Reviews to see what people say about auto transportation companies. 

Prepare Your Car for Shipping

Now that you’ve decided which shipping company will deliver your vehicle, it’s time to get it ready for its journey. Let’s go over the significant actions you need to take.

  • First, wash the outside and inside of your automobile and take clear photos.
  • Take out all of your belongings from your vehicle.
  • Inspect your vehicle for any existing damage, which the carrier will document at pickup and delivery.
  • Reduce the fuel consumption by around a quarter tank.

After all these preparations, hand over the car keys and sign the bill of lading. If you have late or delayed delivery for various reasons, try to be patient and understanding.

When you get your car, make sure you inspect it thoroughly. If you discover any damage, please notify the carrier, fill in a complaint form and make applicable notes on the inspection report. However, if everything appears to be in order, sign off on the condition and enjoy your vehicle!

How does Car Shipping Work from Start to Finish

For those who have never used this form of service before, auto transportation can seem overwhelming, daunting, and exhausting. This guide will give you the chance to learn more about the intricacies of a typical auto transport process. This article would cover a wide range of topics. You can expect to find out more about some of the reasons why someone might need to use a motor vehicle transport service. You can also discover how cars are delivered promptly to their destination. You will also have the opportunity to learn about shipping choices and other related principles that will play a role in the auto transport process.

Who Uses Auto Transportation?

There are a variety of reasons why individuals or businesses would want to hire an auto transport company to transport their cars. Dealerships are famous for using auto transportation regularly, so are auction houses and online car sellers. Dealerships ship their sold vehicles to their customers because otherwise, those automobiles would go through wear and tear and also would be in danger of accidents. Auction lots have similar reasons for using auto transport, and, in addition, it allows them to move their cars in bulk which can considerably save them a great deal of money. And for online sellers, again, all the reasons mentioned above apply with an emphasis on long distances not being a problem for their transactions. What about individuals? Why do they ship their cars or may want to? 

The list of reasons won’t be short for an individual wanting to ship a car. The most common one is the relocation, but other than that, we have inoperable cars, classic or exhibit automobiles that certainly will need transportation services. People relocating may consider driving to their new location on their own, but most folks, either after having done it once or reconsidered by weighing pros and cons, find that shipping a car may as well be much more convenient and safe.

Here at Tempus Logix, our specialist, through interacting with customers, discovered that many individuals were reluctant to use different companies to move their vehicles for a relocation because of the hassle they have experienced. We want to ensure that regardless of the reasons for needing auto transportation service, Tempus Logix can haul any motor vehicle and get it to its destination without headaches. We offer a 1 to 6 business day shipping timeframe to our customers and expedited shipment as well. We have carriers with high-quality trailers that can handle practically any load, be it heavy equipment, a boat, or an inoperable car without steering.

How the Auto Transport Process Works

For individuals and businesses, the auto transport process is fairly the same, with some exceptions. Organizations have the advantage of completing many orders for their shipments and gaining discounts with the vehicle shipper companies with which they work. One of the main problems for all entities is to find a trustworthy logistics team to carry out various bookings of diverse shipments.

Tempus Logix, throughout the years, aimed to become one-stop vehicle transportation capable of serving customers with different shipment needs. The process is pretty straightforward with us. One may visit our website and calculate a car shipping cost on our very unique calculator and ask for a quote. After booking with us, we do everything related to safely and timely delivering motor vehicles to our customers. We also offer discounts to returning clients, college students, and military members, in addition to companies. We value and appreciate everyone who chooses to entrust us with auto transportation. 

Choosing Between Car Shipping or Car Towing. What’s Better?

Many different ways exist for moving motor vehicles other than driving them. It depends on the type of vehicle we have in mind, but shipping is usually the best choice, particularly over long distances. But there are other methods of transporting a car as well. In this article, we cover towing one’s own vehicle rather than getting it transported. The post examines various kinds of tow dollies and trailers that connect to the rear of an automobile. Anyone who wishes to use this form of transporting their vehicle can conveniently rent one and be on their way. However, not all cars are suitable for pulling, and not all automobiles are towable. Nevertheless, it is worth knowing this option. 

Car Towing with a Strap

Towing a car yourself includes one more method: using tow straps to pull it. It’s a great approach for getting stranded vehicles out of snow, mud, or ditches, but we advise against driving on the road. Plus, many states have heavy regulations for towing a car using a strap. You may find straps at automotive stores but be conscious to purchase the strap that meets your vehicle weight requirements not to face strap-functional disappointment. The towing process lies in attaching the tow strap’s hook on the reach point of the respective attachment part of the towing vehicle. If towing your car on your own, you shall expect to drive for hours to days. While if you decide to apply the shipment method, then the driving proceeds by someone else, and you do not feel additional move-stress.

The driving option will serve as a more rational choice if you move your car from state to state or the driving distance is long. 

Car Towing Methods 

Main towing methods are flatbed towing, dolly towing and flat tow bar towing. The safest towing option is flatbed towing, which supposes that the towed vehicle gets on the truck equipped with a corresponding resistant surface. The dolly towing is a comparatively cheaper option. For applying this method, you need a two-wheeled tow ramp where you attach the two front wheels of the vehicle, and it connects the tow truck on the other end thereof. In comparison to the above-said two options, the flat bow bar towing costs and operates less expensive. This method supposes all four wheels of the vehicle be on the ground within the whole ride. You need to adjust your car to make the wheels properly contacting with the ground to make it possible to apply this towing option. 

Car Towing or Car Shipping? 

Several factors are playing a significant role in deciding what vehicle-moving option is suitable for your case. In particular, if the distance is long and you are busy with implementing other related activities for your move, then shipping the car is preferable. You will save much time and energy on worrying about the safety of your vehicle throughout the whole trip as well as the tiredness effect on you, which may result from driving a long distance. You may ship your automobile by contacting a reputable auto transport company, such as Tempus Logix, that specializes in providing such services and will ensure that your vehicle arrives at its final destination on time. Thus, make sure to consider all the necessary factors potentially influencing your choice for whether to apply the towing option or the shipping one when moving and only then proceed accordingly.

Learn more about the Difference between Car Towing and Car Shipping.

Door-to-Door Auto Transport vs. Terminal-to-Terminal Car Shipping

People frequently face a dilemma when choosing the preferable option for moving their car from one place to another. Naturally, there is no black-and-white choice as each sipping option has its particular benefits and disadvantages depending on a vehicle type and drop-off location. In the following article, we will clarify the specifics of 2 shipping procedures: door-to-door auto transport and terminal-to-terminal car shipping.

Door-to-Door Car Shipping

Door-to-door auto transport mainly refers to the form of auto carriage where the trucker picks up and delivers your vehicle as close to the desired address as possible. The main advantage of door-to-door car delivery is convenience, as you get your car picked up and delivered to a specific destination without any hassle. If it’s not safe or legally possible to pick up or ship your car right to your door, you may have it delivered within a mile or two from the original destination. Since the vehicle is being picked up and delivered right at your doorstep, you can inspect the service level and ensure your car’s condition during the loading and unloading process.

Please note that the carrier may not reach the exact desired address in certain instances. Such situations can arise from various causes, such as narrow streets not customized for trucks or unconventional mountain regions. Nearby parking lots or stores can be a good alternative for the cases mentioned above.

The only drawback of door-to-door auto carriage is the relatively high price. It costs a bit more than terminal-to-terminal auto transport service, but not as much to consider it cost-prohibitive.

Terminal-to-Terminal Car Shipping

As the name suggests, terminal-to-terminal auto transport starts and ends at a terminal. The pickup and drop-off locations are regional storage facilities for vehicles usually located near seaports, airports, and suburban areas of major metropolitan cities. Please make sure to check the exact location of the storage terminal as it can be several hundred miles away from where you stay.

For many people, terminal-to-terminal car shipping is a better choice due to its lower cost. Another advantage is schedule flexibility, as you are the one who chooses when to drop off and pick your car. However, be aware that some companies can charge you storage fees for the additional waiting time.

Additionally, consider that terminal-to-terminal auto shipping is usually more time-consuming because most carriers wait until a significant number of vehicles are combined. 

Difference between Door-to-Door Car Shipping and Terminal-to-Terminal Car Shipping

As mentioned previously, both services have their pros and cons depending on your personal preference. For convenience and a short timeframe, door-to-door auto transport is much more convenient. Meanwhile, terminal to terminal car shipping has the advantage of being a less pricey option.

Tempus Logix offers both shipping types. We are a professional auto transport logistics organization that ships cars, boats, motorcycles, ATVs, and heavy equipment. We are also highly experienced at moving classic and luxurious vehicles. On our website, you can find the most precise car shipping calculator in the motor vehicle transportation industry. Ask for a quote and have us haul for you, be it door-to-door or terminal to terminal shipment.

Tips on How to Avoid an Auto Transport Scam

Scams cost individuals and companies a considerable amount of loss constantly. Sadly, the auto transport industry is also a vulnerable milieu for scammers. There are numerous incidents of people trusting fake websites and companies who lure customers into choosing their “imaginary” shipping services. Therefore, it is essential to know how to avoid an auto transport scam when planning to ship your vehicle. Below, we will talk over common scams and give tips on how to steer clear of them.

Be Aware of Unrealistic Promises!

Firstly, be cautious if the price of the service seems to be incomparably low. It is a typical deal to bait clients and then either impose extra and invalid fees or otherwise refuse to provide the service. Some scammers also try to fasten the decision process through quick-sale techniques. Announcements that promise low prices for a short period can be the necessary red flag to check the service’s reliability. Hence, do not deposit any amount of payment until confirming the information.

A Good Piece of Advice

No one will offer you a service or product at a loss to his business. Therefore, it’s always worth checking a car shipping company’s information, thus the truthfulness of its offer.

Check Terms and Conditions!

We all tend to agree to the terms and conditions without actually reading them. So be sure to take a glimpse of the main points. People usually pay unexpected expenses due to misinterpretation of the payment amount from the provider’s side. Before making any payments, confirm in a written statement that there won’t be any unreasonable additional costs.

Check Contact Information on a Third-Party Website!

Scammers usually mention a fake address and phone number on their website. Quick research can be helpful to avoid further interaction with a fraud company. Firstly, try calling the phone number to make sure it’s correlated with a shipping company. Afterward, check the address on Google Maps or through a similar mapping service. Finally, verify that there is a legitimate corporation at the provided address.

Check the Registration Number!

Governmental and federal authorities regulate auto transport companies, grant licenses, certifications, registrations, and constantly monitor their business activities to keep up with government regulations. Therefore, it’s mandatory to represent a license number on companies’ websites.

If you are unable to find the license, contact the company and request the information. You should also check the provided number from the responsible organizations. If the company refuses to share the auto transport license number, you should start doubting its trustworthiness.

Don’t Share Confidential Information Without Verification!

Auto transport scamming companies may try to persuade you to share personal information, such as your SSN (Social Security Number) or financial information, to access your data and use it for their benefit. Therefore, start to fill in confidential information and make a payment only after signing a contract and checking their license/registration number.

In conclusion, check the registration number and make sure it’s a legitimate company. Be aware of the warning signs and do not trust your vehicle and information to unknown companies.

Top Car Shipping Destinations in the U.S

This post is right for you if you’re looking for helpful information to choose the finest auto shipping company. Knowing the most popular and busiest car shipping destinations in the United States will provide you with an excellent opportunity to select from a nationwide auto transport company offering a variety of high-quality services at reasonable prices. Regardless of where you what to ship your car in the mainland US, Tempus Logix is always here to assist you. In general, these destinations are fundamental not only for the carriers but also for the country’s economy. We believe we play a role in it by constantly moving cars, motorcycles, boats, and heavy equipment throughout our states. 

Similarities Between Destinations

When we look at the most popular and busiest destinations in the United States, we can see a few similarities. Location, size, and weather are three of these considerations. The size of the city is essential since it can accommodate more and more potential customers. Furthermore, these are the country’s most developed cities. The popularity of auto shipping destinations mainly depends on their proximity, large highways, and heavy traffic. It’s no secret that we, Americans, are adaptable and want to customize our comfort; therefore, many of us relocate to hotter areas during the winter. This factor also draws a large number of carriers to these locations.

Let’s take a look at the top car shipping destinations in our nation.

Los Angeles, California

As the largest metropolis, Los Angeles is at the top of the list of the most popular and busiest auto shipping destinations in the United States. It is too popular among carriers due to its infrastructure, large market, and location of California’s main routes. Moreover, many transportation companies have established headquarters in the area. However, because of intense competition, shipping costs in the state of Los Angeles are pretty high.

Houston, Texas

Houston is the next popular destination on our list. Location, population, and solid infrastructure are all winning elements in its appeal, just as they are in Los Angeles. The population of this destination grows every year, making it more attractive and accessible to automobile carriers. Plus, prices here are much more affordable than in Los Angeles.

New York City, New York

New York is the next destination worth mentioning. New York, sometimes known as the “melting pot,” is the most populous city in the United States. Besides, it’s very close to other urban centers on the East Coast. This factor reveals its tremendous popularity among auto carriers. In terms of costs, shipment rates are very constant throughout the year. However, there is another factor that can influence the auto shipping cost. Because of the city’s numerous tiny and difficult-to-reach streets, the price may escalate periodically.

Miami, Florida

Miami would never be considered one of the most popular vehicle shipping destinations compared to the above-stated cities. Firstly, it is pretty remote from urban areas, and secondly, it doesn’t have a significant population. The only thing that attracts carriers is the city’s pleasant climate. When the weather turns colder in the north, many people come to Miami wishing to relocate their vehicles.

Dallas, Texas

Dallas is one of the most popular auto shipping destinations due to its large size and profitable placement close to major road networks. It receives a lot of shipping traffic all year; therefore, the prices are relatively consistent. However, because of the high level of competition, the rates here are reasonable.

Chicago, Illinois

The city’s central location in the Midwest is one of the bestselling points. It manages to remain a popular shipping hub despite the cold temperatures in the winter. Prices here are pretty much affordable.

Is Cheaper Auto Transport Always Better?

If you are looking for safe transportation and great value to get your vehicle from one location to another, you might be tempted to choose the cheapest way to ship a car. However, auto transport involves more than just picking the least expensive car transport service. Prices for shipping your car can fluctuate based on factors such as the size of your vehicle, drop-off destination, and the time of year. Additionally, many carriers may end up charging more than their initial quote. As a result, finding the cheapest car shipping option while ensuring quality service can be quite challenging.

The Cheapest Way to Ship a Vehicle

Currently, there are two options to transport your car: shipping either by open or enclosed transport trailers. In the case of open hauler auto transport, weather conditions, such as rain, snow, or mud, may affect your car’s exterior, thus reduce its resale value. All the same, open transport remains the cheapest way to ship your vehicle across the country. Car haulers like open-air trucks make up more than 80% of cross-country car shipments. Even most dealerships transport their brand-new cars using open carrier auto shipping.

There is a less affordable car shipping method known as enclosed transport. However, it adds more protection to your vehicle during the trip. When you ship your vehicle in a fully enclosed trailer, it reduces the risk of damages/losses not covered by shipping insurance.

Things to Consider for Low-Cost Car Shipping

Checking for Car Condition

If you are looking to transport a car for a reasonable price, make sure your vehicle runs and drives. The price can be significantly less than shipping the inoperable vehicle. It’s always better to invest a little money to ensure your vehicle is drivable before shipping it rather than shipping it in a non-drivable condition.

The Pickup Window

If your pickup window is flexible, you are more likely to get the cheapest way to ship a car. Instead of scheduling your car shipment for a specific date, you can offer a flexible window, such as within five business days, and allow the carrier to choose a pickup day within that period. So make sure you are flexible with your schedule if you are looking to get the cheapest car shipping.

The Time of the Year

Being flexible on car shipping and considering it during the off-peak auto-shipping season may guarantee the lowest prices near you.For instance, shipping your car in the winter can be more expensive because not all truckers are comfortable making such a challenging journey. If you’re not pressed for time, you can take advantage of off-peak shipping to save hundreds of dollars on your car transport.

How to Get a Car Shipping Discount?

If you are shipping multiple cars together, you can expect your carrier to offer a discount depending on how many vehicles you have. Make sure you have your cars at the same time from the exact pickup location to the same drop-off location. Nevertheless, most likely, a discount won’t be offered if you are shipping, for example, five cars from different addresses at different times of the year. Another option to acquire a discount is to find a company, like Tempus Logix, that offers a price reduction to its returning customers, college students, or military personnel.

How does uShip payment work?

When you book a shipment in uShip with a broker, the payment method is always “uShip payment”. Let’s dig into the information on how the uShip payment system works.

When you accept the quote in uShip, you pay the full balance upfront, including all the fees, insurance. After that, you will not pay anything extra, unless agreed upon with Tempus Logix in case of any detail of the shipment being changed (pickup/delivery location, condition of the vehicle, service type, pickup date, etc.).
We are a well-trusted partner of uShip and if you accept our quote on the uShip loadboard, the balance being paid is securely held by uShip until the car is delivered and the payment is released by you.

How to release the uShip payment code?

As soon as you book with us, you will receive an email confirmation of the booking. This confirmation will contain the payment code.

The payment code is the 8-digit alphanumerical code located at the bottom of the Booking Confirmation e-mail.

When the car is delivered, you should either give the code to the carrier delivering the car or just send it to us by texting to the number 818-942-7030.

Another way to release the payment is to click “Release payment” in the delivery confirmation e-mail:

When you click “Release Payment” you will be redirected to the uShip website, where you should confirm the delivery and release the amount.

Most of the carriers are new to uShip and may not have much knowledge of how the payment works. They might call you before delivery and ask for a cash/check payment.

If something like that happens, you don’t need to worry at all. Just tell them that the shipment is pre-paid for and have the carrier call us.

If there are any other questions or concerns, don’t hesitate to contact us:

818-942-7030  /  [email protected]