Whether relocating to California, “The Golden State,” for work, study, or planning a vacation, you should never leave your car behind. And while driving your car might not be the wisest idea since it will be a long ride and run you rugged, hiring a California auto transport company is a good bet.
By hiring a reputable and reliable auto transport company, you can enjoy your flight peacefully, without warring about your car, as it will arrive safe and sound.
But to receive the best service, you have to hire the best company. And since the auto transport field has become crowded with many companies, the question remains, “How to find the best auto transport company?”
Here’re the top seven things that prove a California auto transport company’s reliability.
Licensing and reputation
A reputable California auto transport company must be registered with the FMCSA (Federal Motor Carrier Safety Administration), which observes and regulates the auto transport company’s shipping operations. It also chooses the appropriate insurance type that each shipping company should maintain.
And even though 37 states only require a USDOT (The United States Department of Transportation) number, it would be better if the transport company had one.
A trustworthy California auto transport company’s reputation should be solid and unquestionable. To ensure that, you should visit the Better Business Bureau’s website to size up the company’s performance and make sure that it has a positive evaluation and that there are no complaints from previous clients.
Professional staff
An auto transport carrier is a massive and heavy-duty vehicle that weighs more than 3 tons, and driving it requires a long collectible experience, as it will be hauling six to nine cars for a long distance on different kinds of roads and highways. So, an amateur driver would never be able to handle such a compelling job.
Instead, the carrier driver must be experienced in driving different carriers, open and enclosed. In addition, they should know how to use securing equipment such as chains, ropes, and covers efficiently to ensure the transported cars’ safety.
Fair pricing
A trustworthy California auto transport company studies and sets its prices thoroughly to provide a high-quality and affordable service. So, you have to look for the California auto transport company that provides the fairest pricing, not the cheapest, nor the
most expensive. It’s worth mentioning that a transportation service is never cheap due to many reasons.
- The high price of the fuel carriers consume.
- The drive is exhausting, especially for long distances and poorly maintained roads.
- The high costs of maintenance carriers need regularly.
The companies that provide low-priced quotes aren’t reliable as they might offer a tempting cheap quote to possible clients to convince them to hire their services. Then, when it’s time to pay, the initial amount doubles, claiming that there were additional costs.”
Or simply, they might not have sufficient carriers and the comprehensive experience that qualifies them to handle the complicated shipping tasks.
Customer service
You must pay attention to how customer service employees deal with clients, as this observation will reveal a lot about the company’s reliability.
A respectful company that cares for its reputation and clients’ satisfaction hires the most professional and patient customer service employees. And since customer service is the first one-to-one interaction between the company and clients and heavily influences their decision, those employees should be aware of their role and represent the company well.
Top rates
The best method to get to know the company and the quality of services it provides is from clients who have been in your shoes before, previous clients. A successful California auto transport company will have crowds of positive reviews from satisfied clients and vice versa.
Insurance coverage
Shipping insurance is a real deal-breaker and one of the most influencing factors contributing to a company’s reliability. Auto transport shipping insurance is a way to guarantee your car’s safety during the shipment as they should be responsible for any damage that happens during load, unload, and while a vehicle is in transit.
Although the law obliges all shipping companies to have insurance for transported cars, the coverage levels vary. For instance, some companies’ insurances only cover specific parts of the vehicle, while others cover the whole car.
Tracking information
Many unexpected incidents might happen during the shipment; for example, a driver might need to take a different route than the initial plan, resulting in a delay in the delivery’s expected time. Clients must always be in the picture about this kind of update.
So, some California auto transport companies have supported the GPS tracking service so people can stay notified about any new event. Even the California auto transport companies that haven’t employed GPS should be able to give clients an up-to-the-minute phone call.
The bottom line
Deciding on one auto transport company among many others is a puzzling decision. However, after ensuring all the seven crucial requirements are fulfilled, you can rest assured that your car will be in safe hands.
Tempus Logix offers all kinds of auto transport services for individuals and covers all of the United States. Whether you’re looking for an enclosed trailer, an open trailer, or a carrier to ship your boat or motorbike, the company can easily handle that.
