Car owners transporting their vehicles from one place to another might suffer increasing anxiety and stress. It is quite natural to have those feelings since transporting a car is one big shipping issue, especially if it is a collectible or sports one.
Although auto shipping companies are experienced in moving cars for long distances, there is always a chance for something unexpected to happen—for example, severe weather conditions, blocked roads, car accidents causing delays, etc.
This article sheds light on the most common auto transport issues and the best ways to address them so you can rest assured when transporting your car without overthinking every detail.
Common auto shipping problems
We stress that there is no point in fearing misfortune as long as when it is going to happen, nothing can stop it. It is wise to be attentive and avoid problems in the first place, and it is wiser to learn to handle incidents that may come up unexpectedly and are out of control.
Like many other kinds of business, auto shipping transport also has several common problems:
Tardy delivery
One of the most common problems when transporting a vehicle is late delivery. Several factors account for delaying the set delivery time; some are unexpected or uncontrollable, like a natural phenomenon, road accidents, traffic jams, or mechanical troubles.
Sometimes, customers are the ones who account for the late delivery. For example, customers who arrive late at pickup time get unprepared or misrepresent their vehicles, unknowing that their actions cause a domino effect on the whole shipment process.
Handling the late delivery issue
Undoubtedly, a reputable and trustworthy auto shipping company is experienced well enough to deal with upcoming events that affect delivery time. Following are a few examples of what these companies can do to address late delivery:
- Change the planned routes
- Coordinate with other service providers to ensure punctual delivery
- Force additional charges to cover the costs of additional drivers or road tariffs
- Reschedule the pick-up or drop-off dates after discussing the matter with other clients
The risks of damaged vehicles
The possibility of the vehicles getting damaged by the transportation trip worries everyone who intends to move their cars. Vehicle damage also originates from different factors, from unforeseen road accidents, shipping during severe weather conditions, or having the vehicles loaded and unloaded improperly.
If hiring the wrong auto shipping company, vehicles are prone to many risks threatening vehicle safety. Unlicensed companies may also be dealing with unlicensed drivers, which means that cars are trusted to unqualified people who might be unaware of the real challenges of the auto transporting business.
Dealing with vehicles damage or avoiding it altogether
Of course, there are ways and solutions to solve car damage problems if they were to arise. This situation brings in the benefit of auto transport insurance. Buying a good insurance plan that covers all kinds of damage is a great way to relieve stress knowing that in case of any damage, insurance will reimburse expenses of damaged vehicle repair.
Furthermore, vehicle inspection before and after vehicle transportation becomes advantageous, allowing shippers and customers to be assured about the vehicle’s state before and after it is transported, so any minor damage becomes recognizable and covered by insurance.
Tempus Logix is a professional auto transport company with over eight years of experience in the industry. The company has shipped tens of thousands of vehicles across the United States and has contracted with a vast network of shippers to cover all states and territories.
Vehicle transportation is made extraordinarily easy and stress-free with Tempus Logix! The company has everything a successful and reliable auto transport company requires, from a professional team to a huge network of carriers.
Not showing up for vehicle pick up or drop off
Not attending when it is time to pick up or drop off a vehicle is another common problem auto shippers have to deal with. At the last moment, some car owners realize they won’t be available at the pickup or drop off time, causing inconvenience and delaying the shipment process.
Solving the problem
Auto shipping companies can avoid such inconvenience simply by continuously following up with their clients and fostering high communication through several channels. For example, some companies send follow-up emails or text messages a few days before the arranged date to ensure reminding the client about all the details. Moreover, some call or impose cancellation fees to prevent clients from changing the dates easily without a real reason for that.
To summarize, auto transportation is not a simple job considering its logistics nature. Yet hiring the right auto transport company guarantees that any rising problems will be managed efficiently and satisfactorily.
